CORONAVIRUS UPDATE

CORONAVIRUS UPDATE

Issued 18 March 2020

The health and safety of our students and instructors is our highest priority and we are continuing to monitor and closely follow government advice, guidelines and recommendations around the Coronavirus COVID-19 virus and what that means for your sailing or classroom activities.

WHEN WILL I KNOW IF MY EVENT HAS BEEN CANCELLED?

In response to the government’s revised “strong advice” we have cancelled our March and April course and exams. Students affected have been emailed and offered a full refund or transfer to a course later in the year.

We are not currently sure if this is necessary for the events from May onwards.

As these are fast changing circumstances, we expect to make a definitive decision about May events by the middle of April, and a decision about June events at the end of April.

IF YOU HAVE BOOKED A COURSE/EVENT WITH US

You will have been contacted by email with the above information if you are booked on an event before the end of June.  We will contact you once we know more.

I WOULD LIKE TO CONTACT EQUINOX LSS

If you would like to speak to one of the team please phone:

Ruth (07411 727807)

Ruaraidh (07746 528203)

Main switchboard: +44 (0)20 7002 7676

Or email:

[email protected]

[email protected]

[email protected]

WHAT IF I CAN’T TRAVEL TO, OR WITHIN, THE UK?

We recognise these are difficult times and are offering a refund for those unable to travel to the UK.  Alternatively, if you prefer, we will re-schedule to a time when travel returns to more normal conditions.

AM I ABLE TO GET A REFUND?

Yes.

We are offering a full no quibble refund to anyone booked on a course/event with us.  Alternatively, we are offering a free transfer to a future course/event.  If you are in any way uncomfortable to continue with your booking, then Equinox will respect your decision to cancel a booking.  Specifically we recognise that some sailors have, or may have, caring obligations to others who may be impacted, such that you have a heighten concern about contracting Covid-19.

WILL YOU ORGANISE SAILING EVENTS FOR LATER IN THE YEAR?

We will schedule a full calendar  of events once we consider it is safe.  These events will focus on UK waters and will have enhanced healthcare and hygiene disciplines specific to the Coronavirus (COVID-19).

I HAVE URGENT OR SPECIFIC SAILING OBJECTIVES, WHAT SHOULD I DO?

We would like to discuss this with you as we may be able to find an alternative method to meet your requirements.

Please phone:

Ruaraidh (07746 528203)

Ruth (07411 727807)

Main switchboard: +44 (0)20 7002 7676

or email:

[email protected]

[email protected]

[email protected]

WHILE I AM UNABLE TO SAIL I WOULD LIKE TO CONTINUE TO LEARN/REFRESH MY SKILLS.  ARE YOU ABLE TO HELP?

We will be putting together blogs and live tutorials – check in with our website or Facebook Page for updates.

If you have requests or suggestions of topics / skills you would be interested in refreshing/learning about please get in touch with one of the team.